Black Ridge Customs
Customizing and Accessorizing Your Cars  Since 1998
Bringing you the best Keyless Entry Systems, Shaved Door Handle Kits, Car Alarms, Remote Car Starters, Power Door Lock Kits, Power Window Kits, Power Reverse Hood Kits, Switch Kits and Automatic Transmission Computers / Controllers.

 

All returns covered under our 30-day return period are subject to the following:

• A Return Merchandise Authorization (RMA) number issued by Black Ridge must accompany all returns.
• RMA numbers must be obtained no later than 30 days from the date the product was shipped. After 30 days, all product returns must be handled directly by the manufacturer or warranty provider.
• All RMA numbers are valid for 10 days from the date of issuance.
• All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
• Black Ridge Customs will not accept items that have been physically damaged or misused.
• Black Ridge Customs will not honor requests for exchanges except under limited conditions.
• All returns must be shipped freight prepaid.
• All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
• 15% restocking fee applies to all refunds.
  • Per State of California regulations, any taxes refunded in this case will be calculated based on the final refund amount minus the 15% restocking fee, not the original purchase price. Please refer to http://www.boe.ca.gov/pdf/reg1655.pdf for further information.
• Please allow 1-2 weeks for all refunds.
• After 30 days of the purchase date, all items that need to be returned for any reason will not be refunded.
• Claim for missing accessories or product not as advertised must be reported within 15 days from the date item is shipped.

After receiving your Return Merchandise Authorization (RMA) Number

• Write your RMA number legibly on the return label or outside of the packaging box.
• Return the item in its original packaging to:
  Black Ridge Returns Department
  6418-A NE 119th Street
  Vancouver, WA. 98686
   

Unauthorized Returns

Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 15% plus applicable shipping and handling fees. Per State of California regulations, any taxes refunded in this case will be calculated based on the final refund amount minus the 15% restocking fee, not the original purchase price. Please refer to http://www.boe.ca.gov/pdf/reg1655.pdf for further information.

Warranty Service

For warranty service, please check the product page to find out who the warranty provider is for your particular product. In all cases, you must have a RMA number. If Black Ridge is the warranty provider, you must obtain a RMA number from us. If a manufacturer or third party is responsible, you must obtain a RMA number from them. Please see the Manufacturer Warranty Section for full details.

Unless otherwise noted, warranty terms apply only to merchandise shipped within the USA. Merchandise forwarded to other international locations may not be covered under the warranty. Please check with the manufacturer or warranty provider prior to purchase.

SALES POLICY AGREEMENT

By placing an order at www.black-ridge.com, you the customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at www.black-ridge.com, you the customer has agreed to the total dollar amount of the sale, and authorized Black Ridge Customs to collect payment via the payment method the customer specified. www.black-ridge.com reserves the right to make changes to this site and these terms and conditions at any time.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Black Ridge Security AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

** NOTE:

Black Ridge Customs attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Black Ridge Customs shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing ones own research. Thank you.