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Bad Business with Ryan Brantly of slickcar*
AKA's
GNUIndustries.c*m, SlickCar.c*m, Commandoalarms.c*m, CommandoCarAlarms.c*m, CustomStreetDesigns.c*m,
AUTO-STARTER.C*M, naarg.c*m,
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This page is meant as a warning and information page for past, present and future customers of GNU industries. Our
own experiance will be relayed below and emails from other people can be found on this page.
- Commando BBB results
This page is a duplicate of the BBB report I found on GNU industries. Since it is a snapshot in time (12-08-2005) it may not be accurate and you should check the BBB of Florida as to current status....
- commando-emails
Bad business with Ryan Brantly of slickcar - customstreetdesigns - commandocaralarms - commandoalarms etc.
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| This page contains documentation on the assault of our small company by our previous supplier of
commando car alarm products. Commando car alarms company is upset that we are letting our customers know that we no longer do
business with them for the following 2 main reasons. One we feel they have shown us and some of our customers very poor customer
service by not providing communication as to order status/problems when requested and two the fact that our company does not want to
associate with any company that has a unsatisfactory rating with the Better Business Bureau. |
As you can imagine *We no longer sell any automotive related items from slickcar.c*m, commandocaralarms.c*m, CustomStreetDesigns.c*m, Commandoalarms.c*m, AUTO-STARTER.C*M, which are all part of GNU Industries or any of their many
other companies, on our websites because we have had too many customer complaints, have not gotten timely responses
in our attempts to provide our customers with info on why their orders have items missing or just plain haven't showed up,
and we have found that GNU Industries has an unsatisfactory record with the BBB in their area. Read all about them and how
they are now threatening us for disclosing this info to our customers here. Commando threats
**Latest news is that we have found a new supplier to replace GNU Industries. Our new supplier has faster shipping
and better quality not to mention stellar customer service. Poor customer service was always the problem with
slickcar.com. Now that we are totally switched over to our new supplier, enjoy the greater quality and much better
quality.
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Doing business, on the internet can be a safe and painless process, or it can be a complete nightmare. The
following information is an attempt to keep it from being a nightmare. It can take a little work on your part but if you want to
avoid the nightmare it's totally worth it.
Always look a company up in the BBB or do a search in Google (or your favorite search engine)
If you would like to look them up their main company name is GNU industries based out of Florida. Later I
will provide a link to this resource.. Oh wait how about if I provide it now..
http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000005003834
Hmm that may not work since it is a search id code probably specific to my computer.
Try this if it doesn't work try this search:
http://www.bbbsoutheastflorida.org/redircall.asp?ID=1&FROM=/searchRep.asp&TO=http://search.bbb.org/search.html
and search the business name: GNU INDUSTRIES INC
Or I could copy the bbb page and post it here. BBB info on slickcar Commando Car
Alarms.
Accurate on the date of October 18 2005
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| Keep in mind that BBB information is constantly being dropped off and added to. For instance the BBB record is only
for 36 months. Anything older then 36 months is discarded. When we first looked them up in the BBB we got the page you see in the
link above. Since then we have checked a couple of times and seen the complaint list as high as 36 and today it's down to
18(6/28/2007) |
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Nasty Emails I have received will go here. And other Lawsuit related Information will go down below.
Ok in response to our notice that we were terminating business relations for the reasons mentioned above.
These are the following email threats we got. Oldest ones are on the bottom. Also you might find these on my
personal Blogs.
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This email I just got in today. 12/9/2005 The interesting thing about it was that it was a
response to our last phone conversation when he told me he billed me when it shipped and that the customer
should get it the next day and even gave me a tracking number over the phone. The tracking number was
invalid of course. UPS z9a533s0255365340 This is an exact copy of the email with spaces and garbage
removed.
You cannot chargeback to
something that was not billed. We never claimed the authorization. Your customer will not
receive the item. Please refund his account for that item, if you wish
Our apologies to your
customer. We do not feel it to be safe to continue transactions, due to possible loss of funds
(chargeback) with the hastiness of your actions lately. You can let him know that any keyless
entry system on the market will work with the door lock kit. He is still fully entitled to all
service, technical and product warranty.
Best
Regards,
Ryan
Brantley
GNU Industries,
Inc.
www.slickcarX.com
**Due to the large amount
of emails we receive, please be sure to include the orginal message in all
replies.
From:Sales
[mailto:salesa@black-ridge.net]
Sent: Friday, December 09, 2005 5:02 PM
To: SlickCar Ryan
Subject: Re:
Customer for Invoice 323 has had enough.
He says the tracking number you gave me is invalid and he still hasn't received the product. He now
demands a refund on the KE-30. As you have said you charged me for it then I expect you to refund
that charge. Ill be looking for it and if I dont hear from you on the status Ill just do a
chargeback* on the billed card. Its probably less trouble for you if I do that anyway since you are
so busy.
*Normaly we would not use such strong language except that Ryans favorite trick is to not
answer the phone or emails when you have a problem.
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(Personal Note: This response below came due to my reply to the message below stating that I could
post my thoughts as to what I felt were poor business practices - its called freedom of speech. And I think
they treat some of their dealers and other customers like garbage. I even have the email from another
customer that wouldn't even have done business with me had he known GNU Industries was my
supplier)
Your choice. Personal views
have no place in a business atmosphere. Obviously you do not understand business and defamation
laws. Conversation is over. You will be hearing from us.
Best
Regards,
Ryan
Brantley
GNU Industries,
Inc.
www.slickcarX.com
**Due to the large amount of
emails we receive, please be sure to include the orginal message in all replies.
(Personal notes: I have no idea what he is talking about here and told him so.)
I would suggest you remove these also.
It has been way pay the 2 hour time frame, and guaranteed todays end there will be a suit in
process.
Again, SLANDER is NOT
tolerated.
http://black-ridge.com
All of these..
http://www.black-ridge.com/auto_alarm.htm
Might be easier to delete the entire site and
start over. A lot of work to do before 6pm EST.
Good Luck.
Best Regards,
Ryan Brantley
GNU Industries, Inc.
www.slickcarX.com
**Due to the large amount of emails we
receive, please be sure to include the orginal message in all replies.
Note: we never did bother about all the hot air from Ryan. In fact in some places we
still have products of his listed and shown as examples of what not to buy despite the waste of good server
space.
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If you have been a victim of GNU Industries please feel free to send me an email at feedback(at.)black-ridge.net
Here is will list the DBA's for GNU Industries. If you know of any I missed please let me
know.
GNUIndustries.c*m, SlickCar.c*m, Commandoalarms.c*m, CommandoCarAlarms.c*m,
CustomStreetDesigns.c*m, AUTO-STARTER.C*M (apparently a front for one of the other domains. Or unused domain or just used to
try to get better rankings from google.),
MAXIMUMASP.COM and YOUR-SITE.COM appear to be favorite hosting companies. I should check them
out.
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If you have ever had trouble or problems with GNU Industries or Commando car alarms or commando alarms or slickcar.com Or
any other company for that matter feel free to email us your experiance. you might even go over to http://www.verifiedtestimonials.org and enter their information into the "hall of
shame"
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An interesting Fact is that I keep getting phone calls from GNU Customers wanting to know what they can do about the poor
customer service from GNU and or where they can find various items they used to get from GNU aka Slickcar.com
While I cant supply them with GNU/Slickcar/customstreetdesigns cheap products I can make suggestions as to what they can
do about the poor customer service.
Frankly the government doesnt care about small time operators like Ryan Brantly, but that should not stop consumers from
fighting back. Here is a list:
Report them to the BBB: While most people dont bother to check the BBB rateing of a company online they should and a few
who have been burned in the past do bother to check so it is worth it.
Report them to the FTC: While in many cases people could claim fraud on the part of Ryan Brantly and his companies it
would not do any good. The government is only interested in big dollar fraud and if you had an order exceeding $5000.00 I can
almost guarantee you would get alot better customer service from Ryan B. I say almost because he may truly not care about
anything but I think he cares about $$$$. Report him anyway if you can.
Publicise your experiance: On your blog, on your website, send your experiances to me in an email. Sometimes if bloggers
get wind of something like this they could make a blog show up for slickcar keywords. If that ever happened then people would
know before they bought because it would rank first on the internet for such search terms as car alarms, remote car starters,
shaved door handle kits, etc.
The more publicity online the more information for consumers to use to make good decisions.
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Our products will fit most: Chevy, GMC, Pontiac, Honda, Chrysler, Ford, Dodge, Mitsubishi, Acura, Audi, BMW, Buick, Caddilac, Chevrolet, Hummer, Hyundai, Infiniti, Jeep, Land Rover, Lexus, Lincoln, Mazda, Mercedes Benz, Mercury, Mini, Mitsubishi, Nissan, Oldsmobile, Plymouth, Porsche, Saab, Saturn, Scion, Subaru, Toyota, Volkswagon, Volvo
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